Whether shopping for a car or where to
eat for dinner, consumers are increasingly turning to citations, ratings
and reviews before purchase. In fact, 95% of consumers use ratings and
reviews and 86% say they’re essential to making a decision to buy. Below
are four of the many reasons why survey results should be top of mind
for your business:
- The more online reviews you have published from customers, the more new customers will find out about you online
- A huge impact on your rankings in search engines like Google, Yahoo, and Bing
- Ability to measure customers and identify what is working and potential changes to consider
- Unbiased feedback, whether good or bad, can be used to your advantage to improve the customer experience
Dominate Local provides the service of surveying your customers,
encouraging positive feedback and reviews, then catching the negative
ones before they post to major sites. Keep a positive reputation,
address issues before they become public, and eep your customers coming
back. Contact us today for more information.
